Politique de remboursement

If there is a problem with your purchase, please get in touch with us as soon as you discover this. We will do our best to ensure that it is resolved satisfactorily.

Unused yarn that is in new condition (complete balls/skeins with no odours, pet hair, etc.) that was purchased within the past 30 days may be returned, at the customer’s expense, for store credit.

All sales of patterns, books and needles are final.

All sales of preorders, discounted, sale, or clearance items are final.

If you have any questions, email us at info@littleredmitten.ca.

Little Red Mitten reserves the right to make changes to this policy at its sole discretion.

Class Cancellation Policy:

1. All classes are non-refundable, similar to concert tickets. If you are unable to attend, feel free to share your spot with a friend.

2. If you notify us at least two weeks before the scheduled class, we may provide store credit if we can successfully fill your spot.

We appreciate your cooperation and understanding in ensuring a smooth class experience. For any inquiries, please email us at info@littleredmitten.ca.